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Posts Tagged ‘BPO industry’

Reynaldo C. Lugtu Jr.

Why AI is good for the BPO industry

By Reynaldo C. Lugtu Jr. “All the call center jobs will be gone in five years or less!” This I exclaimed in my August 16…


BPO workers (MB Photo by Mark Balmores)

Senate leaves BPO perks intact in TRAIN

By Hannah L. Torregoza Noting that the BPO industry has been one of the country’s biggest job generators, the Senate left intact the Business Process…

Call center agents (Mark Balmores / MANILA BULLETIN)

TRAIN removes preferential tax rates for new ROHQs

By Bernie Cahiles-Magkilat Multinational companies establishing their regional operating headquarters (ROHQs), a subsector under the business processing outsourcing (BPO) sector, in the country starting January…

Call center agents (Mark Balmores / MANILA BULLETIN)

Online gaming to take up demand for office space

By Madelaine B. Miraflor As the slowdown of inflow of Business Process Outsourcing (BPO) investments in the country becomes more apparent, online gaming is now…