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Cebu Pacific cancels at least 50 domestic flights

Updated

By Emmie Abadilla

For the first time in its history, Cebu Pacific Air has cancelled 50 flights since last week until today affecting around 50,000 passen­gers reportedly due to “operational recovery” – a combination of numer­ous factors ranging from delays in the procurement of plane spare parts to unexpected surges in demand from simultaneous big conferences happen­ing outside Manila.

To prevent more extended flight delays and worse disruption, the flag carrier decided to cancel flights, mostly from its Manila hub.

The move should help stabilize flight timings, improve on-time per­formance and reduce inconvenience to its passengers, Charo Logarta-Lagamon, CEB Corporate Commu­nications director, told the Manila Bulletin.

At the same time, CEB offered alternatives to passengers. They can rebook their flights for travel within 30 days from original departure date, free of charge.

Passengers can get a full refund or place the full cost of the ticket in a Travel Fund.

They can also re-route to or from alternate airports for travel within 30 days, subject to availability of seats.

On top of these, all passengers on the canceled flights will receive one round-trip travel voucher which they can use for future flights, as a sign of goodwill from CEB.

Cebu Pacific is working with the airport authorities, regulatory agen­cies and other stakeholders to make things better for its passengers.

The Civil Aeronautics Board is conducting routine procedures, ac­cording to Lagamon. “We are not aware of penalties yet. Our foremost concern is to assist our passengers.”

At least nine domestics flights from Manila and back were canceled last April 24.

From Sunday until today, CEB has cancelled 24 domestic flights from Manila and back. These are:

5J325/5J326 Manila-Legazpi-Manila
5J655/5J656 Manila-Tacloban-Manila
5J979/5J980 Manila-Davao-Manila
5J471/5J472 Manila-Bacolod-Manila
5J861/5J862 Manila-Zamboanga-Manila
5J467/5J468 Manila-Iloilo-Manila
5J631/5J632 Manila-Dumaguete-Manila
5J395/5J396 Manila-Cagayan de Oro (Laguindingan)-Manila

April 29 (Monday)

DG6657 Cebu-Zamboanga
DG6989 Zamboanga-Tawi-Tawi
DG6990 Tawi-Tawi-Zamboanga
DG6658 Zamboanga-Cebu
5J791/5J792 Manila-Butuan-Manila
5J705/5J706 Manila-Dipolog-Manila
DG6503/DG6504 Manila-Cebu-Manila
5J991/5J992 Manila-General Santos-Manila
5J641/5J642 Manila-Puerto Princesa-Manila

April 30 (Tuesday)

DG6416/DG6417 Cebu-Iloilo-Cebu
DG6573/DG6574 Cebu-Tacloban-Cebu
DG6603/DG6604 Cebu-Dipolog-Cebu
5J781/5J782 Manila-Ozamiz-Manila
5J551/5J552 Manila-Cebu-Manila
5J373/5J374 Manila-Roxas-Manila
5J513/5J514 Manila-San Jose-Manila

CEB said they will provide an ad­ditional list of cancelled flights if it becomes necessary.

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