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Ayala’s HCX unit partners with process automation firm

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By James A. Loyola

Ayala Corporation’s solutions and services company HCX Technology Partners, Inc. (HCX) has signed an exclusive partnership with Automation Anywhere, Inc., the largest enterprise software provider in Robotic Process Automation (RPA).

In a statement, Ayala said “this solidifies HCX’s critical role in bringing to life the Digital Workforce through exclusive licensing and a Center of Excellence performing implementations and dedicated support services for the local Philippine market, backed by over two million manual hours already automated through Automation Anywhere’s global presence and strong market foothold.”

HCX, then called HRMall, Inc., had its beginnings in July 2006 as the multi-awarded premier shared services company of the Ayala group, responsible for automating and centralizing payroll systems and solutions across the conglomerate.

Now, HCX is leading Human Resources (HR) and core organizational agility through emerging technologies that disrupt the way we traditionally work, removing process waste while introducing automation to benefit its customers.

“Digital disruption has shifted from a technological novelty to industry mainstream with the increasing adoption of RPA,” said Ike Amigo, Managing Director of HCX.

He added that, “HCX has partnered with the global leader in RPA, Automation Anywhere, to bring our country to the next level of the digital age through its Digital Workforce transformation solutions and services.”

“We are pleased to partner with HCX as a dedicated market reseller and implementation partner as the caliber of their resources and experience in business process and operations is very well aligned,” said Automation Anywhere Executive Vice President for Partnerships, Strategy and Operations Anubhav Saxena.

RPA is the underlying technology that has given rise to Digital Workforce solutions that enable employees to re-tool and focus on high-value skills such as critical thinking and complex problem solving, driving a typical 80 percent increase in employee productivity and zero error rates, all while decreasing costs by a typical 50 percent.

As exclusive Philippine partner, HCX will have access to Automation Anywhere’s cutting-edge tools and best practices to ably support its digital-ready customer base, while being the exclusive license reseller and its preferred implementation partner.

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